国开电大《管理英语3》形成性考核1-8答案

国开04019管理英语3任务1

1:-  – No, sorry, I didn’t know the rule aboutpunching in. : Are you late this morning, Wendy? ; Didn’t you punch outthis morning, Wendy? ; Didn’t you punch in this morning, Wendy?

2:- I suppose there’ll be a lotof arguments. –  : I should imagine so. ; No problem. ; That’s a good idea.

3eave the reference books behind,  you won’t be able to think independently. : or; and ; so
4:I am your early coming.: looking forward to ; looking forward ; look forward to
5:He will write to me as soon as he  home. : will have returned ? ; ?returns?; will return?
7:A number of boys absent some time during the term. : have been ; has been ;will
8:This?is?the?man??last?night.? : whom?I?saw?him? ;whom?I?saw ; who?I?saw?him
10:- -We have three major divisions: Operations, Sales and Marketing, Financeand Administration. : How many departments do we have? ; Which division are youin? ; Which department shows the best?
11:The key successful implementation is clearly communicating thestrategy to the whole company. : to ; in ; of
12:- I wish you success in your career. – : Go ahead. ; It doesn’t matter.; The same to you.
13:- I’m leaving for Shanghai tomorrow. –  : See you later. ; Have a pleasant trip!; Let’s go out for a drink.
14:- Who should be responsible for the accident? – The boss, not theworkers. They just carried out the order. : as are told ; as told ; as theytold
18:A bus driver  the safety of hispassengers. : is responsible in ; is responsible for ; is responsible to
19:The programme gives students the to learn more about global warming. :success ; ambition ; opportunity
16:My friend invited me  the art club,and I accepted it with pleasure. : join? ; to join ; joining
9:二、听力理解听对话录音，根据对话内容判断正误(每题10分)。 task4test.mp3 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。 ?

1. Wendy punched in this morning. {T; F}

2. They need to punch out after work. {T;F}

3. They need to work overtime. {T; F}

4. They can wear casual clothes whengoing out on a sales call. {T; F}

5. They can use office phones forpersonal matters. {T; F}

15:二、听力理解 听对话录音，根据对话内容完成下方
(每题10分)。 TASK3TEST.MP3 操作提示:通过题干后的下拉框选择的正确答案。 ?

1. The two speakers are . {A; B; C} A.teacher and student B. colleagues C. classmates

2. There are divisions in the company .{A; B; C} A. 3 B. 4 C. 10

3. Customer Service is a part of division .{A; B; C} A. Operations B. Sales and Marketing C. Finance andAdministration

4. The Sales and Marketing includesdepartments . {A; B; C} A. 2 B. 3 C. 4

5. The director of the Sales and Marketingis now . {A; B; C} A. in an online meeting B. on holiday C. on a business trip

6:二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分) ORGANIZATION STRUCTURE IN HOOGLE ENGINEERING I’mMichael Bush, Managing Director of Hoogle Engineering. I am pleased towelcome you here to our website and I’d like to tell youa little about the company and its organization. Hoogle Engineeringwas set up in 1960. It was divided into several departmentsat that time, such as the sales department, marketing department, andproduction department. Lots of managers were employed to manage it all.Fortunately things are different now. Sixty people are employed by Hoogleand communication between departments is considered to be one of the mostimportant aspects of the business. The market is global so we need to makecontact with customers worldwide, not just locally. But in the old days wewere all in different departments and never spoke to each other. We had atall structure. Traditionally we had people at the first level onthe shop floor, manufacturing products according to the instructions whichthey were given. Then you had a supervisory level of people whosupervised them every day. Then you moved up to the middle management, who weredoing the tasks of getting new business, and then you had the senior managementteam, and then you had the board, who decided the business strategy. So therewere a lot of levels in the company in the old days actually.The structure today is that we form teams within teams to place people who canmanufacture a product. Each team has members that can manufacture differentproducts. The actual teams now are self-managing, so we don’t even haveteam leaders. You’ve got the teams, and then you’ve got two people, onlytwo people, who are what you think of as management. This is generally calledflat structure. ? 操作提示:通过题干后的下拉框选择的正确答案。

1. Hoogle Engineering was set up in

2. There are many different of managementin a tall structure.

3. People in a flat structure usually workin .

4. All of the following statements aretrue according to the passage EXCEPT that .

5. The best title for the passage is

17:二、完型填空(每空10分)。 操作提示:通过中的下拉选项框选择恰当的词语补全填空。 ? Joachim’s vision?is based on?an idea called pleaching (编织), wheretree branches are grown so that they?naturally?weave together. Since the growthpatterns of trees are {effected; affected; attempted} by wind and sunlight, itmay be?possible?to control the way a tree develops. These Fabricated Tree HouseHabitats would use trees grown into shapes as housing. One of the?{purposes;disadvantages; advantages}?of these designs is that trees would not have to becut down for lumber. “A 100 percent treehouse would take?years?tocreate,” Joachim said.{Depending on; Judging by; Protected from}?theclimate, a house could take anywhere from 5 to 30 years to grow. Fortunately,there’s a way to?speed up the process. Joachim suggestsincluding?ecological?materials such as sod (草皮), grasses andliving branches in the housing designs. “This material would be able tomove?as?the house grows,” Joachim said. A home would become an actualecosystem, a community of plants, animals, and bacteria working together. Thetrees would also give off water vapor that would assist in {cleaning; heating;cooling}?the homes. Solar panels and wind would help provide?energy. The treehomes might even have soil pockets,?where plants could grow from the structureitself. Work has already begun?on Joachim’s first design-a house made from 50percent recycled and 50 percent living things. Joachim is confident aboutthe?{happiness; benefit; importance}?of his work, as he uses naturalproducts?without destroying nature. “The environment and its study arevery important. We need to respect nature, don’t take it for granted,” hesaid.

20:二、阅读理解 阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) MANAGING ONESELF We live in an age full of opportunities: If youare smart enough, and have got ambition and keep pushing forward, you can riseto the top of your chosen profession, no matter where you started out. But withopportunity comes responsibility. Companies today aren’t managing theiremployees’ careers. Professional workers must be their own chief executiveofficers (CEO). It’s up to you to strive for your place, to keep yourselfengaged and productive during a working life that may last around 50 years. Todo those things well, you’ll need to have a deep understanding of yourself -not only what your strengths and weaknesses are, but also how you learn, howyou work with others, what your values are, and where you can make the greatestcontribution, because only when you operate from strength can you achieve trueexcellence. History’s great achievers – Napoléon, da Vinci, and Mozart – havealways managed themselves. But they are so unusual both in their talents and intheir accomplishments as to be considered rare exceptions. Now, most of us,even those of us with modest talents, will have to learn to manage ourselves.We will have to learn to develop ourselves. We will have to place ourselveswhere we can make the greatest contribution. And we will have to stay mentallyalert and engaged during a 50-year working life, which means knowing how andwhen to change the work we do. ? 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. Companies today are responsible foremployee’s career. { F}

2. It is the CEO who decides your place.{F}

3. You need to understand your company wellso that you can do things well. {F}

4. Understanding yourself means knowingwell about your strengths, weaknesses, your values, how you learn, how you dowith others and so on. {T}

5. Ordinary people cannot manage themselveswell. { F}

21:二、翻译 为下面的句子选择正确的翻译(每题10分)。 操作提示:通过题干后的下拉框选择的正确答案。 ?

1. If you are smart enough, and have gotambition and keep pushing forward, you can rise to the top of your chosenprofession.

2. It’s up to you to strive for your place,to keep yourself engaged and productive during a working life that may lastaround 50 years.

3. They are so unusual both in theirtalents and their accomplishments as to be considered rare exceptions.

4. We will have to place ourselves where wecan make the greatest contribution.

5. Some are still nervous about losingtheir jobs despite the low wages.

国开04019管理英语3任务2 说明:如果课程
1:-I’m?more?than?happy?to?go?out?this?weekend.? -We’ve?got?so?much?work?to?do?at?that?time. : Don’t?worry.???? ; Forget?it.????; Don’t?say?so.????
2:- -She gave two weeks. : What did she get? ; Howmuch time did she give? ; What did she do?
3:?I?heard?that?you?really?had?a?wonderful?time?at?John’s?birthday?party,??? :didn’t?I??? ; didn’t?you???? ; hadn’t?you??
4:The light is too  for meto read. I can not stand any more. : dim ; ripe ; soup
5:If you need further information, please  our office. : constant ; construct ; contact
7:- Sorry,?I?made?a?mistake?again.? -Practise?more?and?you’ll?succeed.? : Never?mind.? ; Certainly not.?? ;Don’t?mention?it.
8:?– father took part in the charity activity in the neighbourhood yesterday? –Peter’s. : Whose ; What ; Which???
9:The  was only sentenced topay a fine of $10,000. : worm ; tube ; criminal
10:-Could?I?help?you?with?your?heavy?box??You?are?so?tired??? -?I?can?manage?it.? : No. thanks.? ; Yes, please.?? ; All?right.?
11:It’s ?to point to or talk about strangers in public. : notpolite ; polite ; good
12:Under?no?circumstance??to?tell?lies?to?parents.? : children?are?allowed??? ;are?children?allowed ; will?children?allow??
14:-How?did?you?find?your?visit?to?Qingdao,?Joanna?? – : Oh,?wonderful?indeed.; I?went?there?alone.? ; A?guide?showed?me?the?way.?
15: important it is for kids to imagine freely! : What? ; How ; What an?
16:I took it for  that you wouldn’t comehere again. : grand ; tame ; granted
18:He gave up his study in college in . : bundle ; despair ; ash

6:二、听力理解 听对话录音，根据对话内容判断正误(每题10分)。 TASK4TEST.MP3操作提示:通过题干后的下拉框选择的正确答案。

1. What is the possible relationshipbetween the two speakers? {A; B; C} A. A couple. B. Colleagues. C. Teacherand student.

2. What is the opinion of thefemale speaker about high salaries? {A; B; C} A. Shethinks high salaries can get a lot of talents. B. Shethinks high salaries are the key factor in motivatingthe staff. C. She thinks high salaries stop peoplefrom moving on.

3. Who controls overtime work? {A; B;C} A. The employers. B. The workers. C. The companies.

4. FAIR in fair wages means . {A;B; C} A. general B. competitive C. high

5. The topic of the dialog is about .{A; B; C} A. how to control overtime B. how to pay wages C. how tomotivate the employees

13:二、阅读理解 阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) “WAR FOR TALENT” GOES ON IN JOB MARKET The “war for talent” readslike headlines from many years ago, but it has never gone away, says EleanorNickerson, director of UK operations for Top Employers. Many companies theyhave researched are short of talents. Though the companies may receive manyapplications, they cannot find the people they want. Top Employers’ researchshows that offering good career chances is the key to attracting and keepingthe talent. Smart employees know their own value and will want to know whattheir employers can offer them after 5 or 10 years’ career development. So,keeping staff is the biggest challenge employers face in the long run. Yet notevery employee feels that they can better their career chances. Some are stillnervous about losing their jobs, despite a recent fall in unemployment, saysthe Trades Union Congress (TUC). TUC points out that some four-fifths of newjobs created have been in part of the economy where average pay rates are lessthan ￡8 an hour since the recession began. Many of these jobs are ontemporary or zero-hours contracts. A report from the Office for NationalStatistics published in February showed that real wages have been fallingconsistently since 2010. It’s the longest period since at least 1964. “We’restill in the hardest living standards squeeze for over a century and those whoare already working have had years of real-terms pay cuts,” says TUCspokesperson Liz Chinchen. “Understanding the pressures that staff face is agood starting point for any employer. If employers want to show concern fortheir staff, they should be paying them well and understand that zero-hourscontracts bring insecurity and extreme money worries.” 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. According to research by Top Employers,many corporations have enough talents for their development.

2. The data shows the key to attractingtalents is to offer high salary.

3. The biggest challenge for employers tois keeping staff in the long run.

4. Not all employees believe that they canget a better offer

5. The wages have been rising consistentlysince 2010.

17:二、完型填空(每空10分)。 操作提示:通过中的下拉选项框选择恰当的词语补全填空。 When it comes to selecting candidates through interview, more oftenthan not the decision is made with the first five munutes of a meeting. Yetemployers like to {suggest; convince; advise} themselves that they are beingexceptionally thorough in their selection processes. In today’s marketplace,the {worth; credit; quality} of staff is fundamental to the company’s successand, as a result, recruiters use all means at their disposal to secure the bestin the field. One method in particular that has risen in popularity is testing,either psychometric testing(心理测试), which attempts to define psychological characteristics, oraptitude testing. The idea is that those testing provide an organization withan extra way of establishing a candidate’s suitability for a role. Theemployment of psychometric or ability testing as one {component?; member;share} of the recruitment process may have some merits, but in reality there issimply no real {extent; measure; amount} . The answer to this problem isexperience in interview techniques and a strong definition of the elements ofeach position to be filled. The instinctive decision that many employers make,based on a CV and the first five minutes of a meeting, are perhaps no lessvalid than any other tool employed in the {business; topic; point} ofrecruitment.

19:二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分) HUMAN RESOURCES MANAGEMENT Human Resources Management (HRM) is theprocess of managing people and their relationships in an organization. Thesetwo processes are important in the success and growth of a business. Inmanaging people, staffing is the most important component of HRM. It needs tomake guidelines and procedures for hiring and placement. Staffing also involvesthe management of employees on matters like monitoring of holidays, absences,health and safety, disciplinary action, and dismissal. Another importantelement of HRM in managing people is keeping the employees in the company. Thetraining of employees to enable them to improve their career development isvery important. Good HRM policies ensure that there are clear regulations whichshow the pay levels for the different positions in an organization. It isimportant for the staff to know the career path, pay, training and otheropportunities that are available to them. Performance management is anotherimportant component of HRM. The reason for this is that many employers use itto evaluate career improvement and to determine pay increases. The secondaryrole of HRM is the management of the relationships among people in anorganization. This includes staff within departments as well as across thewhole organization. The relationship between staff and management is animportant factor in the success of an organization. It decides how fast anorganization will realize their goals. The focus of HRM is the people within anorganization. Regular planning, monitoring and evaluation are important for thesuccess of HRM. Successful management ensures that all employees know theirrole, career development and also feel part of an organization. ? 操作提示:通过题干后的下拉框选择的正确答案。

1. is / are important in the success of abusiness.

2. The most important component of HRM is

3. According to the passage, it isimportant for the employees to know the career path, pay, training and otheropportunities through

4. We can use to evaluate careerimprovement and to determine pay increases.

5.  is NOT mentioned in the text about the successof HRM.

20:二、翻译 为下面的句子选择正确的翻译(每题10分)。 操作提示:通过题干后的下拉框选择的正确答案。

1. Though they have a lot of applicants,they can’t find the people they want.

2. Practising more is the key to leaning alanguage.

3. Some are still nervous about losingtheir jobs despite the low wages.

4. The teacher pointed out the grammarmistakes in the writing

5. How will the evaluation of theseinvestments be carried out?

国开04019管理英语3任务3说明:如果课程
1:- In what form will you take the investment? –  : Yes, we will. ; We’ll contribute a siteand the required premises. ; We’ll give investment.
2:- Is it possible for you to expand business there? –  : I like it. ; I’d love to. ; Yes, Ithink so.
3:They recommended that the amusement park. : wasextended ; will be extended ; be extended
4:John as well as Mike  just beenback from an important meeting. : have ; has ; had
5:A budget is an estimation of the  and  over a specified future period of time. :cost; expense ; revenue; expenses ; revenue; interest
7:- Are you going on holiday for a long time? –  : It was a long time. ; Two weeks ago. ;No. Only a couple of days.
8:Rent, electricity and insurance are all examples of the company’s .: overhead ; turnover ; assets
9:You can go out,  you promise to beback before 12 o’clock. : so far as ; as far as ; as long as
15:- Is it more advisable to upgrade our present facilities than taking therisk of opening a new park? –  : Thankyou. ; I’m glad to hear that. ; I don’t think so.
16urchasing the new production line will be a  deal for the company. : profitable ; forceful; tremendous
18:They are trying to  the wastedischarged by the factory for profit. : expose ; exhaust ; exploit
19:The manager urged his staff not to the splendid opportunity. : slide ; miss; escape
11:- I wonder if I could use your computer tonight? –  : Sure, go ahead. ; It doesn’t matter. ; Whocares?
12et’s discuss these problems at the meeting, ? : do we ; shall we ; will you
13:If the building project  by the end ofthis month is delayed, the construction company will be fined. : to becompleted ; is completed ; being completed

20:二、完型填空(每空10分)。 操作提示:通过中的下拉选项框选择恰当的词语补全填空。 Many people who work in London prefer to live outside it, and to goto their offices, factories or schools every day by train or by bus, eventhough this means they have to get up earlier in the morning and {arrive; getto; go} home later in the evening. One benefit of living outside London is thathouses are cheaper. Even a small flat in London {without; with; near} a gardencosts quite a lot to rent. With the same money, one can get a little house inthe {city; place; country} with a garden of his own. Then, in the country onecan be free {out of; from; without} the noise and hurry of the town. Althoughone has to get up earlier and spend more time in trains or bused, one can sleepbetter at night, and, during weekends and on summer evenings, one can enjoy thefresh clean air of the country. If one likes gardening, one can spend one’sspare time digging, planting, watering and doing a lot of other jobs which areneeded in the garden. Then, when the flowers and vegetables come up, one hasthe reward of a person who has shared the secrets of {working; nature;gardening} .

6:二、阅读理解 阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) SAVE MONEY BYUNDERSTANDING WHY YOU SPEND IT To save money, you simply need tospend less than you earn. It is easy to say, but why is it so difficult todo? To answer this question, you need to study the factors that keep youspending all the time. EASY ACCESS TO CREDIT For most people, this is thebiggest reason for overspending. People can easily get a credit card, simply byfilling out a short form in a bank or jumpingon their website. They can borrow money from banks to go shopping,even buy cars or houses. When you aren’t physically handing someone money or acheck for a purchase, you will feel you are spending free moneyor you aren’t spending money at all. Try using cash to get your spendingunder control. MISUSING CREDIT CARDS A credit card is an interestfree short-term loan. When used as planned, this can be apowerful financial tool. The problem is when you begin to letthe balance continue from month to month. If you make a $200 purchaseon your credit card and find out that at the end of the month you can’t affordto repay the full amount, this is when the high interest rates on thecards really begin to hurt you. That is no way of saving money. GIVING IN TOTEMPTATION We all need to enjoy life, but don’t waste your financial futurefor a few guilty pleasures today if they aren’t in your budget. Whenyou know that you can’t afford an activity, don’t give in. Instead, inviteyour friends over for a home dinner party, game night, or some other activitieswhere you can still enjoy time together, but without breaking your budget.SPENDING TO FEEL GOOD Everyone enjoys getting something new – buyingyourself something feels good. There is absolutely nothing wrong with this,as long as you don’t go overboard. You’ll feel good about yourpurchase whether you make it with cash or by credit card, butyou’ll feel even better when you don’t have to spend the next twoyears trying to pay it off with 20% interest. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. You have to pay for the creditcard loans by the end of each month.

2. Using a credit card to pay is spendingfree money.

3. It’s easy to get a credit card but hardto make ends meet.

4. If you suffer from a deficit this month,you simply have to pay it off by the originalamount in the future.

5. “Spending to feel good”means keeping your spending within the budget.

10:二、阅读理解 阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) SAVE MONEY BY UNDERSTANDING WHY YOU SPEND IT To save money, yousimply need to spend less than you earn. It is easy to say, but why is itso difficult to do? To answer this question, you need to study the factorsthat keep you spending all the time. EASY ACCESS TO CREDIT For mostpeople, this is the biggest reason for overspending. People can easily get acredit card, simply by filling out a short form in a bank or jumpingon their website. They can borrow money from banks to go shopping,even buy cars or houses. When you aren’t physically handing someone money or acheck for a purchase, you will feel you are spending free moneyor you aren’t spending money at all. Try using cash to get your spendingunder control. MISUSING CREDIT CARDS A credit card is an interestfree short-term loan. When used as planned, this can be apowerful financial tool. The problem is when you begin to letthe balance continue from month to month. If you make a $200 purchaseon your credit card and find out that at the end of the month you can’t affordto repay the full amount, this is when the high interest rates on the cardsreally begin to hurt you. That is no way of saving money. GIVING IN TOTEMPTATION We all need to enjoy life, but don’t waste your financial future fora few guilty pleasures today if they aren’t in your budget. When you know thatyou can’t afford an activity, don’t give in. Instead, invite your friends overfor a home dinner party, game night, or some other activities where you canstill enjoy time together, but without breaking your budget. SPENDING TO FEELGOOD Everyone enjoys getting something new – buying yourself something feelsgood. There is absolutely nothing wrong with this, as long as you don’t gooverboard. You’ll feel good about your purchase whether you make it with cashor by credit card, but you’ll feel even better when you don’t have to spend thenext two years trying to pay it off with 20% interest. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. For most people, easy access to creditis the biggest reason for overspending. {T; F}

2. You have to pay for the credit cardloans by the end of each month. {T; F}

3. Using a credit card to pay is spendingfree money. {T; F}

4. Getting credit cards from various banksand using the overdraft to the limit can help you “spend to feel good”. {T; F}

5. Always pay attention to your budgetwhile spending. {T; F}
14:二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分) THREE STEPS TO A GOOD MARKETING BUDGET Without good budgetmanagement, you are likely to overspend on marketing accidentally. Here arethree steps that help to make a good marketing budget. STEP 1: ORGANIZEFINANCIAL INFORMATION The first step is to be clear of your current financialsituation. You need to know how much money your company makes monthly and thechanges that might arise in the future. Although income flows change throughoutthe year, you must organize the information based on reliable revenue – theminimum amount of money your company makes each month. A realistic budget planwill always focus on the income that exceeds the expenses, not the totalrevenue that comes in. When you have determined the amount of disposable incomeavailable for the company, you should determine where the money will go. STEP2: DETERMINE WHERE YOU WANT TO SPEND MARKETING FUNDS After you know the totalamount available to spend on marketing, the next step is how you plan to spendthat money. Three main factors decide how you spend marketing funds: the budgetamount, your past experiences, and where you can reach the right audience. Youwill start organizing how to spend the funds based on the amount. Besides, youneed to consider the strategies that have worked in the past. Also, you need toconsider which marketing channels will allow you to reach the right audience.STEP 3: ASSESS DATA AND MAKE APPROPRIATE CHANGES The final step in building agood marketing budget is the analysis of the plan and any changes that mayimprove revenue. Ultimately, marketing is designed to bring in extra revenue.If the activity does not bring in any additional revenue over its cost, then itis better to change strategy and try something else. Assessing the data is avital part of creating an effective marketing strategy. Evaluation begins withcomparing past performance to the performance after marketing the product orservices. However, a good budget alone is not enough. You have to take actionand remain committed to following through your plan. By keeping the budget inmind when you make decisions, you will have the opportunity to work outdifferent strategies to find the best solutions for your business goals andprevent overspending on marketing. 操作提示:通过题干后的下拉框选择的正确答案。

1. What should the budget plan be basedon?..

2. What does “disposable income” mean inPassage 3?..

3. You have to be clear of when organizingfinancial information.

4. The three main factors that decide howyou spend marketing funds are.

5. Keeping the budget in mind when makingmarketing decisions will avoid

17:二、翻译 为下面的句子选择正确的翻译(每题10分)。 操作提示:通过题干后的下拉框选择的正确答案。

1. The cost of the new project will go overbudget.

2. How will the evaluation of theseinvestments be carried out?

3. A credit card is an interest freeshort-term loan.

4. Assessing the data is a vital part ofcreating an effective marketing strategy.

5. We should discourage people from usingtheir cars in the city centers

国开04019管理英语3任务4说明:如果课程
1:- I’ve started my own software company. – : Could you tell me who is theowner? ; No kidding! Congratulations! ; If I had the money, I’d start one.
2:- It’s getting dark. I’m afraid I must be off now. – OK.  : Take it easy. ; Go slowly. ; See you.
3:I  to know how often the bus runsduring rush hour. : occur ; happen ; take place
4:Raising pigs my job at that time. : was ; were ; has been
5:Many factors both at home and abroad  the bankruptcy of the multinationalcorporation. : based on ; put on ; contributed to

7:- I’m dog tired. I can’t walk anyfurther, Tommy. – , Jenny. You can do it. : No problem ; Come on ; No hurry
8:- Would you like some more beer? – ，please. : Just alittle ; No more ; I’ve had enough
9:Can you tell me how  to the railwaystation, please? : getting ; to get ; got
11:- How did you miss your train? – : Well, I was caught in the traffic jam. ;What’s your proposal? ; Never mind.
12:Bring me a glass of beer,  ? : shall I; don’t you ; will you
14:I bought a new car last month, but I  my old car yet. : did not sell ; have not sold; had not sold
15:I didn’t finish my homework. Neither . : did he ; didn’t he ; he did
16:- When do we have to pay the bill? – December 30. : By ; In ; During
18:We  the last bus and didn’t have anymoney for taxi, so we had to walk home. : lost ; missed ; caught
20:In Beijing, the best season in a year is probablyautumn. : late ; later ;latter
13:二、听力理解 听对话录音，根据对话内容判断正误(每题10分)。 TASK3TEST.MP3 操作提示:通过题干后的下拉框选择
的正确答案。 ?

1. How many people were fined for breakingtraffic rules?

2. Who got the biggest fine?.

3. Helen was fined for

4. How long did Mike’s friend have hisdriving license suspended?

5. Crackdown mean

6:二、阅读理解 阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) BEIJING’S ROADS FOR THE FUTURE The road system in Beijing’scentral business district (CBD) is being re-designed to make publictransportation easy and improve efficiency. Plans for 45 roads within the CBDhave been approved, measuring 41.5 kilometers in total. In addition to publicbuses, free or low price shuttle buses from residence areas to subway stationswill also be provided for commuters. This is just over four times the number ofroads opened in 2007, and will add another 15.5 km to the existing roadnetwork. Besides roads, an underground traffic system has also been operating,which includes four new subway lines beneath the CBD. The undergroundconnection system is made up of two levels. The first underground floor is setaside mainly for pedestrians and commercial facilities, while the secondunderground floor is planned for parking. The city has also invested 140million yuan to set up a traffic inquiry system, through which the public cancheck traffic conditions online and see the most convenient routes on their GPSsystem. In the future, the CBD will be fully covered by an intelligent trafficcontrol system. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. The road system in Beijing’s centralbusiness district (CBD) is being designed again.

2. Commuters can only take public busesfrom residence areas to subway stations.

3. The re-designed road will be 15.5kilometers long.

4. The underground traffic system has fournew subway lines beneath the CBD.

5. Both levels of the undergroundconnection system are planned for parking

19:二、阅读理解 阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) ROAD CLOSURE PROCEDURES IN SYDNEY To minimize traffic jams in thecity center and on major roads out of Sydney, the City’s highway departmentwill not agree to road closures scheduled for weekdays or Saturdays. On minorroads outside the city center, weekdays and Saturdays may be considered. Youmust apply for approval to do roadwork and other road-related activities, treecutting and use of very large construction machinery, ladders, etc. Please notethat approval is needed if you plan to block the road or footpath. Applicationsto have a road closed to traffic must be completed and sent to the Department’sTraffic Calming Committee at least a month before the scheduled date. Roads canbe closed partially or fully, depending on your requirements. Partial roadclosures are only allowed in light traffic areas where there will be at least 1lane for traffic with extra traffic control measures to make sure 2-way trafficcan continue to run for the duration of the work. Any change of traffic flowwill require the proposal to be treated as a full road closure. For furtherinformation about a partial road closure, please refer to Contacts. If you areorganizing a parade, march or other type of street-based event, approval isalso required and we recommend you choose one of our 4 preferred routes.Choosing an existing route reduces the amount of planning you will need to do. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. Closures scheduled for Sundays on minorroads outside the city center may be considered. {

2. You need to get approval if you plan toblock the road or footpath.

3. Roads can only be closed partially.

4. If you choose an existing route for aparade, the amount of planning will be reduced

5. Road closure applications can be sent tothe Department’s Traffic Calming Committee one week before the scheduled date.

17:二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分) ROAD CLOSURE PROCEDURES IN SYDNEY To minimize traffic jams in thecity center and on major roads out of Sydney, the City’s highway departmentwill not agree to road closures scheduled for weekdays or Saturdays. On minorroads outside the city center, weekdays and Saturdays may be considered. Youmust apply for approval to do roadwork and other road-related activities, treecutting and use of very large construction machinery, ladders, etc. Please notethat approval is needed if you plan to block the road or footpath. Applicationsto have a road closed to traffic must be completed and sent to the Department’sTraffic Calming Committee at least a month before the scheduled date. Roads canbe closed partially or fully, depending on your requirements. Partial road closuresare only allowed in light traffic areas where there will be at least 1 lane fortraffic with extra traffic control measures to make sure 2-way traffic cancontinue to run for the duration of the work. Any change of traffic flow willrequire the proposal to be treated as a full road closure. For furtherinformation about a partial road closure, please refer to Contacts. If you areorganizing a parade, march or other type of street-based event, approval isalso required and we recommend you choose one of our 4 preferred routes.Choosing an existing route reduces the amount of planning you will need to do. 操作提示:通过题干后的下拉框选择的正确答案。

1. As a rule, Sydney’s highway departmentwill agree to road closures in the city centre scheduled for

2. If you want a road closed to traffic,you must complete your applications and send them to the relevant committee atleast before the scheduled date.

3. Partial of full road closures aredecided by

4. Which is NOT the condition for partialroad closures according to the passage?

5. Which is the best title of this passage?

22:二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分) BEIJING’S ROADS FOR THE FUTURE The road system in Beijing’scentral business district (CBD) is being re-designed to make publictransportation easy and improve efficiency. Plans for 45 roads within the CBDhave been approved, measuring 41.5 kilometers in total. In addition to publicbuses, free or low price shuttle buses from residence areas to subway stationswill also be provided for commuters. This is just over four times the number ofroads opened in 2007, and will add another 15.5 km to the existing roadnetwork. Besides roads, an underground traffic system has also been operating,which includes four new subway lines beneath the CBD. The underground connectionsystem is made up of two levels. The first underground floor is set asidemainly for pedestrians and commercial facilities, while the second undergroundfloor is planned for parking. The city has also invested 140 million yuan toset up a traffic inquiry system, through which the public can check trafficconditions online and see the most convenient routes on their GPS system. Inthe future, the CBD will be fully covered by an intelligent traffic controlsystem. 操作提示:通过题干后的下拉框选择的正确答案。

1. The road system in Beijing’s downtownarea is being to make public transportation easy and improve efficiency.

2. An underground system including newsubway lines beneath the CBD has been operating

3. The underground connection systemconsists of  level(s).

4. CBD stands for .

5. Beijing has set up  for people to check traffic conditions.

10:二、翻译 为下面的句子选择正确的翻译(每题10分)。 操作提示:通过题干后的下拉框选择的正确答案。 ?

1.We should discourage people from usingtheir cars in the city centers.

2.Car owners may probably be against it atfirst, but people who use public transportation will be in favor of it

3.You must apply for approval to doroadwork and other road-related activities.

4.The first underground floor is set asidemainly for pedestrians and commercial facilities, while the second undergroundfloor is planned for parking

5. The area of grass should be kept shortto deny pests a place to live.

21:二、完型填空(每空10分)。 操作提示:通过中的下拉选项框选择恰当的词语补全填空。 It’s very interesting to study names of different countries.Chinese names are different from foreign names. Once an English lady came to{look at; watch; visit} me. When I was introduced to her she said, “Glad tomeet you, Miss Ping.” Then she gave me her name card with three words on it:“Betty J. Black”. So I said, “Thank you, Miss Betty.” We looked at each otherand laughed heartily. Later I found that the English people {put; brought;took} their family names last and the given names first, while their middlesare not used very much. I explained to her that the Chinese family name {came;comes; put} first, the given name last, so she {would; could; should} nevercall me Miss Ping. She asked if we Chinese had a middle name. I told her wedidn’t. But people may often find three words on a Chinese name card. In thiscase the family name still comes first, the other words after it {is; was; are}a two-word given name. It is quite usual in China. My sister is Li Xiaofang.She has two words in her given name instead of just one like mine.

国开04019管理英语3任务5 说明:如果课程
1:- What vegetables are in season now? – Radish and carrot，. : I know ;I see ; I think
2:- Jack won’t like the film, you know. – I don’t care what Jack thinks! : Sowhy? ; So what? ; So how?
3: is known to all, too much fat causes heart problems. : It ; As ; Just as
4:The machine this morning for no reason. : broke off ; broke out ; broke up
5:All things  ，the plannedflight will have to be cancelled. : be considered ; considered ; considering
7:- If you invite a Muslim to dinner, what are you advised not to order forhim? –  : chicken ; pork. ; mutton.
8:- Do you mind if I smoke here? – : No, thanks. ; Yes, please. ; Yes, betternot.
9:This is the book I have learned a lot. : to which ; by whom ; from which
10:I don’t think anyone can accuse him  not being honest. : of ; with ; about
11:We have spent all of our spare time,  , our spare money, on the project. : as soonas ; as long as ; as well as

13:-What do you think about Japanese food?- : Overall, the diet there is a healthy one– low fat. ; Public environmenthas been greatly improved. ; I didn’t have much time to prepare food, so I ateout a lot.
14:I’m used toup early now. : get ; getting ; to get
15:- Does she speak French or German? – She doesn’t, . : either ; neither ;none
16:I  a book when the telephone. : wasreading…rang ; read…rang ; was reading…was ringing
17:A vegetarian diet consists of the following EXCEPT . : meat ; vegetable ;fruit

6:二、听力理解 听对话录音，根据对话内容完成下方(每题10分)。 TASK4TEST.MP3操作提示:通过题干后的下拉框选择
的正确答案。

1. The problem with Koukou Old Yogurt isthat it contains

2. We can infer from the dialog that leadis

3. According to Michael, food safetyproblems can’t be prevented because

4. Melinda’s solution to the food safetyproblem is

5. In the dialog, send a clear message tomeans to
12:二、听力理解 听对话录音，根据对话内容判断正误(每题10分)。 TASK3TEST.MP3 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. Helen is worried about food safety.

2. So far, the contaminated baby milkhasn’t caused any deaths yet.

3.Food incidents occur not as often nowadays as before.

4. Food safety is an old problem.

5. Public confidence in the milk industrywill be back soon.

18:二、听力理解 听对话录音，根据对话内容判断正误(每题10分)。 TASK4TEST.MP3操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. Michael is still drinking Koukou OldYogurt these days.

2. Industrial gelatin has reportedly beenadded into Koukou Old Yogurt.

3. There are heavy metals in the yogurtunder discussion.

4. Food safety issues seem to be somewhatoutstanding nowadays.

5. At present people eat very littleprocessed food.

20:二、完型填空(每空10分)。 操作提示:通过中的下拉选项框选择恰当的词语补全填空。 Fruit is good for people. Many people eat some {fruit; pears;apples} every day. Mr. Black and Mrs. Black like fruit very much and everyMonday Mrs. Black goes to buy some fruit in the shop near her house. The man inthe shop knows her well and helps a lot. She can buy all {kind; pieces; kinds}of fruit there, like apples, pears, oranges and bananas. In different time ofthe year the {prices; price; value} of each kind of fruit is not the {good;bad; same}, sometimes high, something low. Mrs. Black likes to buy cheap fruit.But Mr. Black likes bananas only. She buys bananas for him every week. She onlybuys cheap {fruit; goods; products} for herself.

24:二、阅读理解 阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分) THE INTERNATIONAL FOOD SAFETY AUTHORITIES NETWORK (INFOSAN) Withthe rapid globalization of food production and trade, international issuesrelated to food safety are likely to increase. Food safety authorities all overthe world have realized that food safety problems should be carried out at bothnational and international levels. There is a pressing need for exchangingroutine information on food safety issues, and sharing experiences andinformation quickly when a food safety related event takes place. INFOSAN is ajoint program between the World Health Organization (WHO) and the Food andAgriculture Organization of the United Nations (FAO). This global networkincludes 181 Member States. Each has a designated INFOSAN Emergency ContactPoint which manages communication between national food safety authorities. Thenetwork aims to: ? Promote the rapid exchange of information during food safetyrelated events; ? Share information on important food safety related issues ofglobal interest; ? Promote partnership and cooperation between countries; ?Help countries strengthen their capacity to manage food safety risks. As partof its routine activities, the INFOSAN Secretariat publishes reports in sixlanguages and provides members with summaries and guidance on relevant foodsafety issues. INFOSAN helps exchange food safety information and experienceamong its members. It is also a useful resource for other public healthorganizations which recognize INFOSAN as an organization through which findingsof investigations and strategies for improving food safety may be shared.INFOSAN monitors possible international food safety related events in closecooperation with the WHO Alert and Response Operations program. INFOSAN canwork with other international organizations to provide assistance to thecountries or regions with emerging food safety events of possible internationalconcern. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. It is probable that there will be moreand more safety related issues worldwide.

2. Food safety authorities in each countrybelieve that food safety problems should be solved within their country

3. The major duty of the INFOSAN EmergencyContact Point in each FAO member state is to manage communication betweennational food safety authorities.

4. Public health organizations can getfindings of investigations and strategies for food safety improvement fromINFOSAN

5. INFOSAN monitors possible internationalevents concerning food safety independently

19:二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分) FOOD SAFETY A question that often troubles food companies is howto control problems like rats and insects without harming the food. Pestcontrol experts say poisons should never be used where they may enter food.They say the first line of defense against pests is to clean the places wherethe food is handled or stored. Floors, food preparation surfaces and tools canbe disinfected with chemicals like chlorine, iodine or bromine. Food containersshould be stored about half a meter off the ground and about half a meter awayfrom any walls. Storage areas should be kept dry and clean. Containers for rawmaterials such as rice, wheat, etc. should be kept closed and clean. Anyfoodstuff split during delivery or handling should be cleared up both inside andoutside the building. Pests enter a building from the outside, so pay attentionto outer walls. Small stones can be used to cover the ground and block thegrowth of plants and the grass should be kept short to deny pests a place tolive. Check that doors and windows are completely closed. Also any hole thatmight allow pests to enter a building should be filled. Rats can enter througha hole the size of a coin. A mouse can pass through a hole half that size.Supervisors should make a list of pest control measures to be taken byemployees. This will aid the efforts and also help prepare for any inspections.In most countries, there is a food and drug administration bureau, or someagency with a similar name, which enforces rules nationwide, responsible forrules about the use of pesticides, etc. However, businesses where food isstored, prepared or sold must also follow state and local health laws. Most ofthese governmental departments or bureaus have their websites with informationabout food safety policies and other issues. People can easily access theinformation. 操作提示:通过题干后的下拉框选择的正确答案。

1. According to pest control experts, whyshould poisons never be used in food companies?

2.What is the first line of defense against pests?

3. How can floors, food preparationsurfaces and tools be disinfected?

4. Why should attention be paid to outerwalls

5. What dose the passage mainly talkabout?  
21:二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分) FOOD SAFETY A question that often troubles food companies is howto control problems like rats and insects without harming the food. Pestcontrol experts say poisons should never be used where they may enter food.They say the first line of defense against pests is to clean the places wherethe food is handled or stored. Floors, food preparation surfaces and tools canbe disinfected with chemicals like chlorine, iodine or bromine. Food containersshould be stored about half a meter off the ground and about half a meter awayfrom any walls. Storage areas should be kept dry and clean. Containers for rawmaterials such as rice, wheat, etc. should be kept closed and clean. Anyfoodstuff split during delivery or handling should be cleared up both insideand outside the building. Pests enter a building from the outside, so pay attentionto outer walls. Small stones can be used to cover the ground and block thegrowth of plants and the grass should be kept short to deny pests a place tolive. Check that doors and windows are completely closed. Also any hole thatmight allow pests to enter a building should be filled. Rats can enter througha hole the size of a coin. A mouse can pass through a hole half that size.Supervisors should make a list of pest control measures to be taken byemployees. This will aid the efforts and also help prepare for any inspections.In most countries, there is a food and drug administration bureau, or someagency with a similar name, which enforces rules nationwide, responsible forrules about the use of pesticides, etc. However, businesses where food is stored,prepared or sold must also follow state and local health laws. Most of thesegovernmental departments or bureaus have their websites with information aboutfood safety policies and other issues. People can easily access theinformation. 操作提示:通过题干后的下拉框选择的正确答案。

1. Where, according to Pest controlexperts, should poisons never be used?

2. From the text, we know that likechlorine, iodine or bromine are all

3. Outer walls are built

4. Why is it necessary for supervisors tomake a list of pest control measures?

5. The responsibilities of a food and drugadministration bureau is

22:二、阅读理解 阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分) THE INTERNATIONAL FOOD SAFETY AUTHORITIES NETWORK (INFOSAN) Withthe rapid globalization of food production and trade, international issuesrelated to food safety are likely to increase. Food safety authorities all overthe world have realized that food safety problems should be carried out at bothnational and international levels. There is a pressing need for exchangingroutine information on food safety issues, and sharing experiences andinformation quickly when a food safety related event takes place. INFOSAN is ajoint program between the World Health Organization (WHO) and the Food andAgriculture Organization of the United Nations (FAO). This global networkincludes 181 Member States. Each has a designated INFOSAN Emergency ContactPoint which manages communication between national food safety authorities. Thenetwork aims to: ? Promote the rapid exchange of information during food safetyrelated events; ? Share information on important food safety related issues ofglobal interest; ? Promote partnership and cooperation between countries; ?Help countries strengthen their capacity to manage food safety risks. As partof its routine activities, the INFOSAN Secretariat publishes reports in sixlanguages and provides members with summaries and guidance on relevant foodsafety issues. INFOSAN helps exchange food safety information and experienceamong its members. It is also a useful resource for other public healthorganizations which recognize INFOSAN as an organization through which findingsof investigations and strategies for improving food safety may be shared.INFOSAN monitors possible international food safety related events in close cooperationwith the WHO Alert and Response Operations program. INFOSAN can work with otherinternational organizations to provide assistance to the countries or regionswith emerging food safety events of possible international concern. 操作提示:通过题干后的下拉框选择的正确答案。

1. The need for regular exchange ofinformation on food safety issues is  when a food safety related event emerges

2. It is  that international issues related to foodsafety will increase

3. The Food and Agriculture Organization ofthe United Nations (FAO) carries out the food safety problem

4. INFOSAN is responsible for the followingEXCEPT

5. has a designated INFOSAN EmergencyContact Point for communication between national food safety authorities.

23:二、翻译 为下面的句子选择正确的翻译(每题10分)。 操作提示:通过题干后的下拉框选择的正确答案。

1. Not only does the offending companysuffer losses, but the whole milk market suffers a sharp drop in sales.

2. But at the moment the industrialstandards are too low to stop these problems from occurring.

3. A question that often troubles foodcompanies is how to control problems like rats and insects without harming thefood.

4. The area of grass should be kept shortto deny pests a place to live.

5. Community service is a way for a personto give back to a community in which they live.

国开04019管理英语3任务6说明:如果课程是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案
1:-Good morning, Volunteering Matters, how canI help you?-: Good morning, I’d like to find out how I could payonline.; Good morning, I’d like to find out how I could make anappointment.; Good morning, I’d like to find out how I could become avolunteer.
2:-Anything else?-: We provide education relating to depression and anxiety.;First, we provide education relating to depression and anxiety.; Moreover, weprovide education relating to depression and anxiety.
3:Communities are part of everyday life and have positive  on its members.: affects; effects; efforts
4:Community service is important to me because it provides me with eye-openingexperiences while  many people.: benefit;benefitting; benefits
5:Involvement in community activities  anintegral and inescapable part of senior managers’ jobs.: are seen as; has beenseen as; has seen as
7:– Generally speaking, we are concerned with all aspects of promoting goodhealth.: What health care programs are there in the community?; What are healthcare programs there in the community?; What health care programs there are inthe What health care programs are there in the community?
8:- – To sum up, it is a continual process, from a new-born baby to the end ofone’s life.: How do you feel about Community Health Service?; What doesCommunity Health Service mean exactly?; What do you think of Community Health Service?
9:It takes small steps to create big change and this is  service-learning hopes to achieve.: what;that; which
10:One of the main benefits of community service is that it  a person’s character.: sets; builds; makes
11:Community Services Program aims for all members of the community to  to basic financial and material resources,information, advice and referral.: have a chance; have an opportunity; haveaccess
13:- – Once or twice a week.: How soon will you arrange for me to visit someoneat home?; How often will you arrange for me to visit someone at home?; How longwill you arrange for me to visit someone at home?
14:Business people exercise their leadership in the community service area  the commercial world.: as well as; but; so
15:Community service is a great way to help people in their time of need. It isgreat to see the happiness that results  it.: of; in; from
16:Knowing  increases employee loyalty tothe company and their leader.: what their CEO was volunteering time forcommunity service; that their CEO was volunteering time for community service;that was their CEO volunteering time for community that their CEO wasvolunteering time for community service
19:The online What’s on for Women provides information  upcoming and ongoing events.: about; for; with
18:二、听力理解听对话录音，根据对话内容完成下方(每题10分)。 TASK4TEST.MP3操作提示:通过每题的下拉框选择
的正确答案。 1. What are health care programs mainly about? {Alcoholism,depression and anxiety.; Through diet, healthy living, cutting out smoking andso on.; Communication.; All aspects of promoting good health.; Chronicsickness.; The family.; From a newborn baby all the way up to the end of one’slife.; Information.}2. What is the first part of community service health?{Alcoholism, depression and anxiety.; Through diet, healthy living, cutting outsmoking and so on.; Communication.; All aspects of promoting good health.;Chronic sickness.; The family.; From a newborn baby all the way up to the endof one’s life.; Information.}3. How can people help themselves avoid illness?{Alcoholism, depression and anxiety.; Through diet, healthy living, cutting outsmoking and so on.; Communication.; All aspects of promoting good health.;Chronic sickness.; The family.; From a newborn baby all the way up to the endof one’s life.; Information.}4. What areas are of growing concern? {Alcoholism,depression and anxiety.; Through diet, healthy living, cutting out smoking andso on.; Communication.; All aspects of promoting good health.; Chronicsickness.; The family.; From a newborn baby all the way up to the end of one’slife.; Information.}5. Who typically provides bedside care? {Alcoholism,depression and anxiety.; Through diet, healthy living, cutting out smoking andso on.; Communication.; All aspects of promoting good health.; Chronicsickness.; The family.; From a newborn baby all the way up to the end of one’slife.; Information.}

6:二、完型填空(每空10分)。操作提示:通过中的下拉选项框选择恰当的词语补全填空。 Have you heard about Grandparents Week? This important communityevent began {as; with; in} a one day celebration in 2012 to commemorateNational Grandparents Day. In 2014, the ACT Government expanded the program toa whole week to fully {capturing; capture; captures} the true worth ofgrandparents in all their various forms. Grandparents Week is an annual eventto honor and recognize the valuable contribution grandparents make, and thevaluable role they play, in their families and the wider ACT community. Thisyear’s festival includes an exciting range of events, programs and activitiesfor young and old {plus; add; including} those in between! Sing some old timetunes or shake a move on the dance floor. Join a fun game of bowls or tabletennis.??Play your hand at cards. Attend a Senior Club Open Day.??Partake indelicious morning teas.?? {Whoever; However; Whatever} your vintage there’ssomething for everyone during Grandparents Week! Does your community group havea great event or activity {out mind; in mind; of mind} for seniors? Would youlike to include it as part of the Grandparents Week 2016 program?

20:二、阅读理解阅读下面的文章，根据文章内容选词填空。(每题10分)COMMUNITY SERVICE Community service is a service or activity whichis performed by someone or a group of people for the benefit of the public orpublic organizations. While volunteers may provide community service, noteveryone taking part in a community service program is a volunteer, because noteveryone is doing it through their own choice. Sometimes people are asked to doit by: ? their government, as part of a citizenship requirement instead ofmilitary service; ? the courts and other criminal justice punishments; ? theirschool, to meet the requirements of a class, or to meet the requirements ofgraduation, or, in the case of parents, required to provide a certain number ofhours of service in order for their child to be enrolled in a school or sportsteam. There are also people providing community service, but they receive someform of payment in return for their work. YOUTH COMMUNITY SERVICE Communityservice performed by young people, also known as youth service, is intended tostrengthen young peoples’ senses of civic engagement and community, and to helpthem achieve their educational, developmental and social goals. HIGH SCHOOLGRADUATION Many educational institutions in the United States require studentsto perform community service hours to graduate from high school. In some highschools in Washington State, for example, students must complete 60 hours ofcommunity service to receive a diploma. CONDITIONS OF PARTICIPATIONContribution of service is a condition of enrollment in some programs. Mostcommonly, parents may be required to serve for their child to be enrolled in aschool or sports team. COLLEGES Though technically not a requirement, manycolleges make community service an unofficial requirement for acceptance.However, some colleges prefer work experience over community service, and somerequire that their students also participate in community service in order tograduate. 操作提示:通过中的下拉选项框选择恰当的词语补全句子。1. I {community service; educational institutions; volunteer in;sense of; the benefit of; are asked to; strengthen; citizenship requirement}our community because a great impact can be made on others’ lives throughsimple actions.2. {community service; educational institutions; volunteer in;sense of; the benefit of; are asked to; strengthen; citizenship requirement}programs or activities are seen as opportunities for experiential learning.3.Sometimes the government asks its people to serve their communities to meet the{community service; educational institutions; volunteer in; sense of; thebenefit of; are asked to; strengthen; citizenship requirement}.4. Communityservice can be defined as a service that is performed for {community service;educational institutions; volunteer in; sense of; the benefit of; are asked to;strengthen; citizenship requirement} the public.5. Community service is acommitment. A person must want to do it with good intentions and not becausethey {community service; educational institutions; volunteer in; sense of; thebenefit of; are asked to; strengthen; citizenship requirement} do so.

12:二、阅读理解阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分)COMMUNITY SERVICE Community service is a service or activity whichis performed by someone or a group of people for the benefit of the public orpublic organizations. While volunteers may provide community service, noteveryone taking part in a community service program is a volunteer, because noteveryone is doing it through their own choice. Sometimes people are asked to doit by: ? their government, as part of a citizenship requirement instead ofmilitary service; ? the courts and other criminal justice punishments; ? theirschool, to meet the requirements of a class, or to meet the requirements ofgraduation, or, in the case of parents, required to provide a certain number ofhours of service in order for their child to be enrolled in a school or sportsteam. There are also people providing community service, but they receive someform of payment in return for their work. YOUTH COMMUNITY SERVICE Communityservice performed by young people, also known as youth service, is intended tostrengthen young peoples’ senses of civic engagement and community, and to helpthem achieve their educational, developmental and social goals. HIGH SCHOOLGRADUATION Many educational institutions in the United States require studentsto perform community service hours to graduate from high school. In some highschools in Washington State, for example, students must complete 60 hours ofcommunity service to receive a diploma. CONDITIONS OF PARTICIPATIONContribution of service is a condition of enrollment in some programs. Mostcommonly, parents may be required to serve for their child to be enrolled in aschool or sports team. COLLEGES Though technically not a requirement, manycolleges make community service an unofficial requirement for acceptance.However, some colleges prefer work experience over community service, and somerequire that their students also participate in community service in order tograduate. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. The organizer is the beneficiary ofcommunity service.

2. Some people who take part in communityservices are not volunteers

3. Most of the youth who volunteer incommunity service are motivated by personal purposes

4. In some high schools, students mustcomplete certain hours of community service to receive a diploma.

5. Every university considers communityservice is the most important experience for students among other practices,like internship.

21:二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分)DOOR-KNOCKING Door-knocking is the most effective way of makingface-to-face community contact, but it has become a lost art. With the recentfocus on customer privacy, door-knocking seems like an intrusion into otherpeople’s lives. But those who try it for the first time are usually surprisedby the pleasant reception they receive. Here are some suggestions that willhelp you promote your services face-toface. BEFORE YOU GO OUT ◆ BEGIN WITHA DOOR HANGER Try leaving a door hanger two days before you go door-knocking.It should briefly describe the project and say that someone will be around inperson. ◆ WEAR AN OFFICIAL NAME TAG Door-knockers should wear name tags withthe logo of their organization. The best name tags will also include a colorphoto and the name of the caller. ◆ HAVE PEOPLE KNOCKTHEIR OWN BLOCKS The easiest way to do door-knocking is to try your local areafirst. Being a neighbor creates an immediate connection with the personanswering the door; after that, everything else is easy. ◆ FIND A GOODEXCUSE TO DOOR-KNOCK A short survey about local concerns or a current projectis a good excuse. Figure out responses for various situations. What if theperson who answers the door cannot speak English? What if a child answers thedoor? WHEN YOU GO OUT ◆ WHEN TO GO AND WHAT TO DO FIRST The best times to knock are usuallySaturdays. On other days, after dinner is ideal. When someone answers the door,smile and introduce yourself; say you are a volunteer and, if it helps, statewhere you live. Give the name of your organization and, briefly, the reason forthe visit. ◆ STATE WHAT ACTION THE OTHER PERSON SHOULD TAKE AND THE BENEFITSTell the person what they need to do and how their actions will benefitthemselves and others. If a person hesitates, emphasize benefits you’ve alreadymentioned and then, if necessary, add further benefits. If a person agrees,follow up immediately. If possible, get a donation, a signature, or a promise. ◆ RECORDCONTACT INFORMATION ON THE SPOT Record names, addresses, e-mail addresses,phone numbers, and responses to questions on the spot. You won’t remember themlater! 操作提示:通过题干后的下拉框选择的正确答案。

1. Why does the author say thatdoor-knocking has become a lost art? B. People focus on privacy increasingly,so door-knocking seems like an intrusion into other people’s lives

2. Which step should be firstly taken whenyou try door-knocking?

3. What does the underlined phrase “on thespot” mean?

4. Which time is not appropriate for doorknocking?

5. Who will receive pleasant reception whenthey try door-knocking?

17:二、翻译为下面的句子选择正确的翻译(每题10分)。操作提示:通过题干后的下拉框选择的正确答案。

1. Community service is a way for a personto give back to a community in which they live.

2. Without community service people wouldnot know the meaning of charity and giving back.

3. People of all age groups, with a maximumnumber of youth are involved in the process of community service.

4. Let’s go to Citibank instead of theother guy down the street because they are good corporate citizens

5. It was the late 1970s that Americanmanufacturing factories realized that quality control was a significant issue.

国开04019管理英语3任务7
说明:如果课程
1:-I suggest you offer affected customers a discount on theirnext store purchase, explain the situation and apologize tothem.-Right, of course.: I’ll get on it right away.; I got it now.; Iunderstand perfectly.
2:- I’d like to take a look first atthose structural support beams that were going to be put inplace on the second floor.-, here’s your jacket and helmet, and you’dbetter put on these boots as well – it’s our site policy.: Good; You’rewelcome; Certainly
3roper controls that should  developedas part of routine safety procedures were not in place.: has been; have been;be
4:Then the situation  worse by humanerror because of the lack of proper training.: was; was made; has became
5:The products of this company are always  to standard, they have very strict qualitycontrol process.: close; down; up
7:- How is everything going?- , we’ve been quite busy this month and there’sbeen quite a lot of progress since the last inspection.: You can just look; Asyou can see; Please just look around
8:-What’s the latest situation with all these customer complaints we’ve beenreceiving?-the quality of the material has not always been up to standard.: Ibelieve; I’m afraid; I think
9:I’m going to have a  with Mark aboutthis issue tomorrow.: speech; sentence; word
10et’s go  the reports on the latestwork.: over; with; to
11:Not only  many cars built in the 1970sugly and poorly designed, they also became very unreliable after 40-50 thousandmiles.: was; are; were
13:Unluckily, some Quality Management System failures  headlines.: do make; does make; do not make
14:Apple almost lost its dominance in the smartphone market  it became clear that it was difficult to makea call using the much expected iPhone 4.: when; that; where
18:Our new school building is  construction.: under; in; having
21:- about it now?-Every time a customer has complained we’ve followed ourstore policy and offered them an exchange or a full refund.: What’s the plan;What’s be doing; What’s being done
22:A Chinese company is going to  overthe well-known Japanese company TOSHIBA Corporation.: get; take; turn
15:二、听力理解点击听对话录音，根据对话内容判断正误(每题10分)。 TASK4TEST.MP3操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。?

1. Mike is met by an engineer at theconstruction site.

2. The construction site doesn’t look verybusy.

3. Mike doesn’t inspect the wholeconstruction site.

4. It is not the first time theconstruction site being inspected.

5. Fraser knows clearly how the quality iscontrolled at the construction site.

19:二、听力理解听对话录音，根据对话内容，找出“COLUMNA”中的各方是如何应对产品质量问题的(每题10分)。 TASK3TEST.MP3操作提示:通过下拉框选择的正确答案。 COLUMN ACOLUMN B1. Customers{Trying to understand and solve theproblem; Talking to the supplier; Making complaints to the store; Offeringcustomers an exchange or a full refund; Reporting the quality problem to themanager}2. The store{Trying to understand and solve the problem; Talking to thesupplier; Making complaints to the store; Offering customers an exchange or afull refund; Reporting the quality problem to the manager}3. The purchasingdepartment{Trying to understand and solve the problem; Talking to the supplier;Making complaints to the store; Offering customers an exchange or a fullrefund; Reporting the quality problem to the manager}4. The manager{Trying tounderstand and solve the problem; Talking to the supplier; Making complaints tothe store; Offering customers an exchange or a full refund; Reporting thequality problem to the manager}5. Frank{Trying to understand and solve theproblem; Talking to the supplier; Making complaints to the store; Offeringcustomers an exchange or a full refund; Reporting the quality problem to themanager}

23:二、听力理解听对话录音，根据对话内容完成下方
(每题10分)。 TASK3TEST.MP3。操作提示:通过题干后的下拉框选择的正确答案。 1. What is the product they are talking about? {A; B; C} A. Skirts.B. Shirts. C. Materials.2. What is the problem with the product? {A; B; C} A.Quality. B. Color. C. Quantity.3. Who first finds out the problem? {A; B; C} A.The supplier. B. The customer. C. The store.4. Who first receives thecustomer’s complaints? {A; B; C} A. The supplier. B. The manager. C. Thestore.5. What is the source of the problem? {A; B; C} A. The purchasingdepartment. B. The store. C. The supplier.

20:二、完型填空(每空10分)。操作提示:通过
中的下拉选项框选择恰当的词语补全填空。 Total Quality Management (TQM) Total Quality Management (TQM) is a{comprehend; comprehensive; comprehension} and structured approach to organizationalmanagement that seeks to improve the quality of products and services {with;through; in} ongoing refinements in response to continuous feedback. TQMrequirements may be defined separately for a particular organization {or; and;as} may be in adherence to established standards, such as the InternationalOrganization for Standardization’s ISO 9000 series. TQM can be applied to anytype of organization; it originated in the manufacturing sector and has sincebeen adapted for use in almost every type of organization imaginable, {among;besides; including} schools, highway maintenance, hotel management, andchurches. As a current focus of e-business, TQM is based on quality management{from; to; at} the customer’s point of view.

17:二、阅读理解阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分)NOTABLE QUALITY MANAGEMENT FAILURES A Quality Management System(QMS) should clearly understand customer requirements, and to provide gooddesign, qualified production in an effective and efficient way.? When theQuality Management System fails to fulfill its function and customerrequirements are not met, customers might be upset; management and employeesboth might be unhappy, but its negative influence is not so wide-spread.Unluckily, some Quality Management System failures do make headlines. Here arethree cases of famous quality management failures: 3 MILE ISLAND The worstnuclear disaster in U.S. history broke out at the 3 Mile Island reactorfacility in eastern Pennsylvania in March 1979.?Proper controls that shouldhave been developed as part of routine safety procedures were not in place.Then the situation was made worse by human error because of the lack of propertraining. The only new nuclear power stations built since that day were theones already under construction. FORD PINTO The?Ford Pinto?is the mostwell-known and the worst disaster in the whole U.S. automobile industry in the1970s. Apparently the entire U.S. auto industry decided to spend the 1970sresting on their laurels after building great cars that sold well during thesixties. Not only were many cars built in the 1970s ugly and poorly designed,they also became very unreliable after 40-50 thousand miles. The Pinto tops thelist of QMS failures because of its dangerous design faults and thequestionable ethical decisions made by top management. IPHONE 4 Apple almostlost its dominance in the smartphone market when it became clear that it wasdifficult to make a call using the much expected iPhone 4. Calls were droppedsuddenly and frequently causing wide spread dissatisfaction among loyalcustomers who had upgraded to the new model early on. Independent tests showedthat touching the left side of the case at a certain spot interrupted thesignal and dropped the call – not a great feature for a handheld device mainlyused to make calls.?Meanwhile Apple continued to deny or minimize theproblem.?As the problem continued to make news headlines, Apple eventuallyagreed to a “voluntary” recall to correct the problem. All of the above famous qualitymanagement failures could probably have been prevented if the principles of afully functioning quality management system had been in place. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. A company should provide well designedproducts.

2. A company should place company’sinterest at the first place.

3. A company should reduce the amount ofwaste.

4. A company should satisfy all employees’requirements.

5. A company should produce qualifiedproducts.

16:二、阅读理解阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分)NOTABLE QUALITY MANAGEMENT FAILURES A Quality Management System(QMS) should clearly understand customer requirements, and to provide gooddesign, qualified production in an effective and efficient way.? When theQuality Management System fails to fulfill its function and customerrequirements are not met, customers might be upset; management and employeesboth might be unhappy, but its negative influence is not so wide-spread.Unluckily, some Quality Management System failures do make headlines. Here arethree cases of famous quality management failures: 3 MILE ISLAND The worstnuclear disaster in U.S. history broke out at the 3 Mile Island reactorfacility in eastern Pennsylvania in March 1979.?Proper controls that shouldhave been developed as part of routine safety procedures were not in place.Then the situation was made worse by human error because of the lack of propertraining. The only new nuclear power stations built since that day were theones already under construction. FORD PINTO The?Ford Pinto?is the mostwell-known and the worst disaster in the whole U.S. automobile industry in the1970s. Apparently the entire U.S. auto industry decided to spend the 1970sresting on their laurels after building great cars that sold well during thesixties. Not only were many cars built in the 1970s ugly and poorly designed,they also became very unreliable after 40-50 thousand miles. The Pinto tops thelist of QMS failures because of its dangerous design faults and thequestionable ethical decisions made by top management. IPHONE 4 Apple almostlost its dominance in the smartphone market when it became clear that it wasdifficult to make a call using the much expected iPhone 4. Calls were droppedsuddenly and frequently causing wide spread dissatisfaction among loyalcustomers who had upgraded to the new model early on. Independent tests showedthat touching the left side of the case at a certain spot interrupted thesignal and dropped the call – not a great feature for a handheld device mainlyused to make calls.?Meanwhile Apple continued to deny or minimize theproblem.?As the problem continued to make news headlines, Apple eventuallyagreed to a “voluntary” recall to correct the problem. All of the above famousquality management failures could probably have been prevented if theprinciples of a fully functioning quality management system had been in place. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. provide well designed products.

2. place company’s interest at the firstplace.

3. understand customer needs.

4. satisfy all employees’ requirements.

5. produce qualified products.

6:二、阅读理解阅读下面的文章，根据文章内容选择答案。(每题10分)THE HISTORY OF QUALITY CONTROL Quality control is a series ofactivities that ensure and improve the quality of products and service. Theterm ‘quality control’ came into common use in the 1950s because of W. EdwardDeming. His ‘Fourteen Points’ have become the bible for quality controlspecialists. When the post-war world returned to regular manufacturing, Demingsaid that inspecting product quality after they were made was unacceptable.Instead, he proposed a process known as ‘statistical quality control’. It woulduse closely monitored performance measures to control quality while a productwas being made. The goal of statistical quality control was to gather data thatwould allow for the constant improvement of manufacturing processes. This wouldin turn improve quality control. Another important principle of Deming’sbeliefs was that upper management should be responsible for quality failures.He strongly believed that it was possible for the workers to work hard toproduce the highest quality products if they were given the right tools andworking environment. In Deming’s own words, ‘the basic cause of sickness inAmerican industry and the resulting unemployment is a failure of top managementto manage.’ He believed that strong leadership led to a motivated work force.If strong leadership is the term for managers in a quality environment, thenempowerment is the key concept for workers in Deming’s system. Improvededucation and training are key factors in reaching employees and making thembelieve that their increased participation in the work process is an essentialpart of improving quality. Involvement, participation, and teamwork are seen asabsolute ‘must haves’ if a quality workplace is to be created. The Japanesewere the first to use Deming’s Fourteen Points, and made great success. As anexample, one Japanese factory doubled production in just one year and wasexpecting to gain an additional 25 percent improvement the following year, withno increase in the amount of working hours. All this happened as a result ofsimply improving quality. It was in the late 1970s that American manufacturingfactories realized that quality control was a significant issue. By that time,Japanese firms such as Honda and Sony were taking over large portions of theAmerican consumer market while it took most American firms until the 1990s toput quality control practices in place.?操作提示:通过题干后的下拉框选择的正确答案。

1. According to W. Edward Deming, what isthe best time to control product quality? e. C. During the production process.

2. When there are quality failures, wheredoes W. Edward Deming think the blame lies? C. In the tools.

3. Which of the following will not help tocreate a quality workplace? A. Working alone.

4. During which period were some Japanesefirms winning American consumer markets over American firms? C. 1970s.

5. According to the passage, which of thefollowing statements about quality control is NOT correct? B. Quality controlcan be done within one department.
12:二、翻译为下面的句子选择正确的翻译(每题10分)。操作提示:通过题干后的下拉框选择的正确答案。

1. Quality control is a series ofactivities that ensure and improve the quality of products and service

2. The goal of statistical quality controlwas to gather data that would allow for the constant improvement ofmanufacturing processes.

3. Involvement, participation, and teamworkare seen as absolute ‘must haves’ if a quality workplace is to be created.

4. It was the late 1970s that Americanmanufacturing factories realized that quality control was a significant issue.

5. Doorways offer no greater protectionthan any other area.。

国开04019管理英语3任务8说明:如果课程是随机的，请按CTRL+F在题库中逐一搜索每一道题的答案
1:– With pleasure. Emergency planning covers several differentaspects.: Could you explain when your work on emergency planning began?;Could you explain why your work on emergency planningis still on?; Could you explain how your work on emergencyplanning is going on?
2:–We have sent out leaflets to all residents, explainingwhat to do in an emergency.: How do you dealwith emergency?; What have youtalked to the public?; What do you want the residents do?
3:Many disasters allow no time for people to gathereven the most basic necessities, which is  planning aheadis essential.: why; because; since
4:Government agencies are responsible for declaring the evacuation of agiven area and will, in many instances, already have evacuationplans .: out of place; in place of; in place
5:When you complete Part 1, you will be able to learn .: to whatdo for specific hazards; what to do for specific hazards; what dofor specific hazards
7:– Fire, fire service please! There’s a huge fire here.: 911,how may I direct your call?; How may I help you?; What can I do foryou?
8atrols should be conducted by teams  individuals.: rather than;no less than; more than
rather than
9reparedness actions are aimed  planning, organizing, training, equipping, exercising,evaluating, and implementing corrective actions to ensure effectivecoordination during incident response.: to; at; for
10:-Hurry up! If the fire spreads to the stairs, it couldblock our way out!-This is no time fortalking.: Let’s run.; We’d better call 911.; You’re right!
11:Some of the risks may be relevant to your community. Find out which ones by  www.GetPrepared.uk.: visiting; visit; visited
12:These preparedness frameworks either exist in various stages of development  have been implemented.: nor; and; or
14:-Perhaps we should climb out of the window and jump down? It’s only twofloors.-We’d better wait for the rescue.: That’ a good idea.; No, we can’t dothat.; I think we will kill ourselves.
15: these potential problems, two-way radios are preferable as they areextremely reliable for short distances and can broadcast to several people atonce.: Considered; Given; Including
17:Chemical spill guidelines should be established by the lab supervisor andshould take into  the following.:consideration; confidence; care
19:A campus emergency  occur at any timeof the day or night, weekend, or holiday, with little or no warning.: have to;dared;

6:二、翻译为下面的句子选择正确的翻译(每题10分)。操作提示:通过题干后的下拉框选择的正确答案。

1. Building occupants should not re-enter the building until cleared byemergency personnel.

2. In addition, it is recommended thatall staff and faculty members maintain apersonal emergency kit in their work area.

3ms ranging from relatively minorto severe.

4. Doorways offer no greaterprotection than any other area.

5. We will have to placeourselves where we can make the greatest contribution.

13:二、阅读理解阅读下面的文章，根据文章内容判断文章后的句子是正确(T)还是错误(F)。(每题10分)HOW TO PREPARE AN EMERGENCY RESPONSE PLAN FOR YOUR WORKPLACEEmergencies and disasters can occur any time without warning. The more you areprepared for them, the better you will be able to act, reducing panic andconfusion when an emergency occurs. Emergency response plans (ERPs) areintended to provide clear and effective steps for managing an emergency. An ERPshould deal with a variety of issues including evacuation of buildings,communication with local emergency services and the general public, individualroles and responsibilities during an emergency, and supplies and materials thatmay be needed. Follow these basic guidelines to develop an effective ERP foryour workplace: ? Determine when an evacuation would be necessary. ? Chooseprimary and secondary evacuation routes and emergency exits. Make sure they areclearly marked and well lit. Post signs. ? Install emergency lighting in case apower cut occurs during an evacuation. ? Ensure that evacuation routes andemergency exits are wide enough for people to be evacuated, clear at all times,and unlikely to expose evacuating people to additional hazards. ? Coordinateyour plan with the local emergency management office. ? Choose “evacuationwardens” who will help others during an evacuation and account for employees. ?Establish specific evacuation procedures. This includes a sample ERP to giveyou a better idea of what your procedures should include. ? Establish a systemfor accounting for evacuated employees. ? Hold emergency drills at least once ayear to ensure that employees know what to do in an emergency and to test theeffectiveness of emergency exit routes and procedures. Keep records of suchdrills. ? Consider the transportation needs of employees. ? Post evacuationprocedures where employees can read them. ? Establish procedures for helpingpeople with disabilities and people who do not speak your local language. ?Consider how you could quickly get important personal information aboutemployees in an emergency (for example, contact numbers for their home,next-of-kin, or special medical conditions. 操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. The emergency response plan is neededfor reducing panic and confusion when an emergency occurs

2. Supply of basic necessities is notincluded in an ERP.

3. According to the passage, the blockedemergency exits can help avoid further hazards.

4. The evacuation plan of your workplaceshould be in line with that of local emergency management office.

5. To ensure that employees know what to doin an emergency and to test the effectiveness of emergency exit routes, theemergency drills should be held once half a year.

16:二、完型填空(每空10分)。操作提示:通过中的下拉选项框选择恰当的词语补全填空。 Over the decade 2001–2010, an average of more than 700 natural andtechnological emergencies occurred globally every year, {affect; affecting;affected} approximately 270 million people and causing over 130 000 deathsannually. Twenty-five per cent of these emergencies, and 44 per cent of thesedeaths, occurred in less developed countries with limited capacities to preparefor and respond effectively {to; with; for} emergencies. These statistics donot include the high levels of mortality and morbidity associated withconflict-related emergencies. {Due to; Based on; According to} the World Bank,over 1.5 billion people live in countries affected by violent conflict. Thesepopulations suffer from the consequences of societal disruption and increasesin mortality and morbidity due to infectious diseases, acute malnutrition,trauma and complications from chronic diseases. Over the same time period,risks to public health {have increased; has increased; increases} due toglobalization, and international travel and trade. Such risks might betransmitted by people (e.g. SARS, influenza, polio, Ebola), goods, food, animals(e.g. zoonotic disease), vectors (e.g. dengue, plague, yellow fever), or theenvironment (e.g. radio-nuclear releases, chemical spills or othercontamination). In all types of emergencies, the poorest and most vulnerablepeople suffer disproportionately. These {positive; negative; affirmative}impacts are complicated by the enormity of the resulting economic costs,averaging over US$100 billion per year. The appropriate and timely managementof these risks requires effective national and international capacities,intersectoral collaboration, the promotion of equity, the protection of humanrights, and the advancement of gender equality.

18:二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。(每题10分)EBOLA SURGE – 2014 The 2014 Ebola outbreak is the largest inhistory and the first Ebola outbreak in West Africa. Although the currentepidemic does not cause a significant risk to other nations, many countries,including China and the United States of America, have actually been workingclosely with the Ebola hit states. For example, the US Centers for DiseaseControl and Prevention (CDC) is taking precautions at home besides itsactivities abroad. CDC’s team of “virus hunters” is supported by specializedpublic health teams both in West Africa and at the CDC Atlanta headquarters. Together,they offer continuous support to save lives and protect people. CDC worksclosely with a number of US government agencies, national and internationalpartners. CDC’s experience of working with Ebola is important to the WorldHealth Organization’s growing West Africa Ebola response. On Sept. 2, 2014, CDCDirector, Tom Frieden called for more international partners to join thiseffort. “The sooner the world comes together to help West Africa, the safer weall will be. We know how to stop this outbreak. There is a window ofopportunity to do so – the challenge is to scale up the massive response neededto stop this outbreak.” CDC’s response to Ebola is the largest internationaloutbreak response in CDC’s history with over 100 disease specialists on theground in West Africa, supported by hundreds of public health emergencyresponse experts stateside, activated at Level 1, its highest level, because ofthe significance of this outbreak. The CDC supports affected countries toestablish Emergency Operations Centers at national and local levels and helpscountries track the epidemic including using real-time data to improve realtimeresponse. Efforts in West Africa to identify those infected and track peoplewho have come into contact with them are improving. The CDC is operating andsupporting labs in the region to improve diagnosis and testing samples frompeople with suspected Ebola from around the world. Local health care systemsare strengthened through communication, coordination with partners and trainingon infection control for health care workers and safe patient treatment. 操作提示:通过题干后的下拉框选择
的正确答案。

1. How could we describe the 2014 Ebolaoutbreak?

2. The 2014 Ebola outbreak response was

3

4. How many disease specialists from CDChave gone to West Africa for the Ebola response?

5. What action does CDC take to respond tothe large Ebola outbreak?